All Systems Operational

Uptime over the past 90 days. View historical uptime.
Statements Operational
Funding Operational
Onboarding Operational
TSYS Operational
Support Operational
Transaction Rekeying Operational
Portals Operational
Fiserv North Operational
Fiserv Omaha Operational
iAccess Portal Operational
Instore Operational
TSYS Portal Operational
Merlink (CB) Operational
Insight Operational
Gateways Operational
Authorize.net Operational
NMI Operational
Swipe Simple Operational
Valor Paytech Operational
TSYS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Paysafe Planned Maintenance - iAccess Nov 12, 2026 00:30-04:30 UTC

We will be undergoing scheduled maintenance during the indicated time on iAccess services below the mentioned time frame on Nov 12 from 5:30 PM to 9:30 PM PST. During this window, iEntry, iWorkflow, and iAccess systems will be temporarily unavailable.

Minor impact is expected.

Reference ID: CHG0348710
Posted on Oct 27, 2026 - 18:08 UTC

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

Service Disruption - Omaha
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0328253
Nov 5, 09:28 UTC
Investigating - We are investigating an issue affecting Omaha merchant accounts failing during onboarding. We apologize for the impact this may have on your business.

Further updates will follow.

MIM Paysafe

Reference ID: INC0328253
Nov 2, 18:44 UTC

Nov 4, 2026

Service Disruption - TSYS Onboarding
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner TSYS was remediating the situation.
MIM Paysafe

Reference ID:INC0328555
Nov 4, 16:28 UTC
Monitoring - Our provider TSYS implemented a solution, and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0328555
Nov 4, 15:40 UTC
Identified - Our provider TSYS has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID:INC0328555
Nov 4, 14:22 UTC
Investigating - Our partner - TSYS is investigating a potential issue with their services affecting Onboarding for TSYS.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0328555
Nov 4, 14:10 UTC

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Merchant Statement Generation Delay
Resolved - The incident has been resolved successfully, and the impacted services are fully restored.
Statements for July are completed and available.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0324571
Nov 2, 11:02 UTC
Update - Please be advised that statements for August and September have been updated and are currently available. Statements for July are in progress and should be completed and available by EOD today.
Further updates will be provided as meaningful information becomes available.

Reference ID: INC0324571
Oct 28, 16:51 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0324571
Oct 23, 05:47 UTC
Update - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0324571
Oct 22, 07:49 UTC
Investigating - We are currently experiencing an issue affecting the automated generation and delivery of merchant statements. As a result, some merchant statements may be delayed or unavailable. Our technical teams are actively investigating and working to restore normal service as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve the issue.

INC0324571
Oct 9, 08:29 UTC
Paysafe Planned Maintenance - Fiserv Omaha
Completed - The scheduled maintenance has been completed.
Nov 2, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 00:00 UTC
Scheduled - Please be advised that the last day of the month falls on Saturday, October 31. Per Fiserv’s month-end processing schedule, Fiserv will process on Saturday, with no processing occurring on Sunday, November 1. As a result, merchants may experience a one-day delay in funding associated with the first day of the following month. This is expected behavior and is not necessarily indicative of a funding issue.

Ref ID:CHG0348865
Oct 28, 13:03 UTC

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Oct 30, 2026

Service Disruption - Funding for TSYS Merchants
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Global Payments was remediating the situation.
MIM Paysafe

Reference ID:INC0327197
Oct 30, 03:13 UTC
Update - Global payments technical teams continue to monitor cycle files and trailing activity.
We have been informed that Merchant balancing will continue to flow as normal.
Further updates will follow.
MIM Paysafe

Reference ID:INC0327197
Oct 29, 11:44 UTC
Update - Please be advised that technical teams have completed additional files and have captured all remaining activity from 10/23 and 10/24. This activity will be included in the next cycle at 11:00 AM PT or the next available cycle that the processing bin is included on.

MIM Paysafe

Reference ID:INC0327197
Oct 28, 19:11 UTC
Monitoring - Our provider Global Payments implemented a solution and we are monitoring the impacted services.
We have been informed that merchants should start seeing funds as early as Wednesday 10/28
MIM Paysafe

Reference ID:INC0327197
Oct 27, 16:15 UTC
Identified - Our provider Global Payments has identified the root cause and is working on implementing a solution.
A special file process was created to push the impacted batches through to verified status for activity from 10/23 and 10/24. The batches will be picked up in the next available cycle.
A special file will be processed for impacted activity for 10/25 and 10/26, on Tuesday, 10/27.
Further updates will follow.
MIM Paysafe

Reference ID:INC0327197
Oct 27, 08:24 UTC
Investigating - Our partner - Global Payments is investigating a potential issue with their services affecting funding for merchant integrated through TSYS
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0327197
Oct 26, 15:58 UTC

Oct 29, 2026

Service Disruption - Funding for North PCS Merchants
Resolved - Please be advised we detected an incident affecting Funding for North PCS Merchants.
Fiserv has confirmed that affected merchants are expected to receive their funds by 1:30 p.m. EST on 29 October.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0327787
Oct 29, 17:04 UTC

Oct 28, 2026

Paysafe Planned Maintenance - iPayment release
Completed - The scheduled maintenance has been completed.
Oct 28, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 00:30 UTC
Scheduled - Please be advised that on Tuesday, October 27th at 5:30 PM - 7:30 PM PST (Wednesday, October 28th, 00:30 - 02:30 UTC), we will be performing an iPayment release. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0348114
Oct 26, 13:06 UTC

Oct 27, 2026

Oct 26, 2026

Service Disruption -Instore
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0327140
Oct 26, 14:00 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0327140
Oct 26, 13:49 UTC
Update - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0327140
Oct 26, 13:23 UTC
Investigating - We are investigating potential issue with the Instore Portal and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0327140
Oct 26, 13:05 UTC
Service Disruption - Residual Statements / Reporting
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0326443
Oct 26, 11:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 07:56 UTC
Update - We are investigating an issue affecting access to residual reports for some partners. We apologize for the impact this may have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0326443
Oct 20, 22:52 UTC
Identified - We are investigating an issue affecting access to residual reports for some partners. We apologize for the impact this may have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0326443
Oct 20, 22:50 UTC
Service Disruption - iAccess
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0326835
Oct 26, 11:10 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0326835
Oct 23, 05:46 UTC
Investigating - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0326835
Oct 22, 15:52 UTC

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

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