The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner TSYS was remediating the situation. MIM Paysafe
Reference ID:INC0328555
Posted Nov 04, 2026 - 16:28 UTC
Monitoring
Our provider TSYS implemented a solution, and we are monitoring the impacted services.
MIM Paysafe
Reference ID:INC0328555
Posted Nov 04, 2026 - 15:40 UTC
Identified
Our provider TSYS has identified the root cause and is working on implementing a solution. MIM Paysafe
Reference ID:INC0328555
Posted Nov 04, 2026 - 14:22 UTC
Investigating
Our partner - TSYS is investigating a potential issue with their services affecting Onboarding for TSYS. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID:INC0328555
Posted Nov 04, 2026 - 14:10 UTC
This incident affected: Gateways (TSYS) and Onboarding.